Customer Success
Maximizing Customer Satisfaction & Product Value
Our Customer Success Department - encompassing Customer Success and Customer Service & Support - places customers at the heart of everything we do. We identify the best ways to leverage our platform for maximum value. From seamless onboarding to account management and excellent service, we ensure our solutions exceed expectations. By building strong partnerships, delivering customized training, and anticipating needs, we drive customer satisfaction and enable their success - every step of the way.
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Customer Success Manager (m/w/d)Customer Success · Frankfurt am Main · Hybrid
About Operations1
With our Operations1 SaaS platform, manufacturing companies establish a strong foundation for shop floor digitization and maximize overall factory productivity.
Our intuitive user interface and seamless system integration deliver immediate, measurable value. By supporting diverse application scenarios across the entire value chain, our software helps reduce production costs, improve quality, and unlock employee potential.
Leading companies across the industry trust our solution to drive efficiency and stay ahead of the competition.